Office Assistant Agent
Office Assistant Agent turns conversations into actionable tasks, auto-generating tickets and follow-ups in your CRM in real time and in any language, so nothing gets missed.
Features
Automatic Call Transcription
Using advanced speech recognition, transform customer calls into highly accurate, searchable text. Capture every detail of conversations for compliance, training, and analysis, eliminating the need for manual note-taking or transcription services.
Multilingual Conversation Support
Effortlessly process and understand calls in multiple languages, enabling seamless communication for global teams. Break down language barriers and ensure every customer interaction is captured and understood, regardless of location.
AI-Powered Action Item Extraction
Automatically identify and extract key action items, service requests, and follow-ups from call transcripts. Let AI pinpoint the next steps, saving time and reducing manual review, ensuring nothing important is missed in post-call workflows.
Seamless Ticket Generation
Auto-creating tickets in your CRM, JIRA, or other tools instantly converts call insights into actionable tasks. This eliminates manual data entry, speeds up response times, and keeps your support and operations teams in perfect sync.
Integration Ready
Easily connect with your existing platforms, CRMs, and mobile apps. This solution is designed for hassle-free integration and fits seamlessly into your current workflows, enabling rapid deployment and immediate productivity gains.
Benefits
